CRM Comparison Chart

Aplicor SaaS Mid-Market Enterprise • Same MS technology stack, but a much
   easier to use interface
• Balanced strength in all modules
• Service Level Agreements
Epicor On Premise SMB Market • Large mid-market share
• Strong consolidation and inter company
   processing features
Microsoft Dynamics CRM On Premise/SaaS Small to Enterprise

• Both deployment options available
• Strong Sales functions
• Easy to use, basic marketing functions

NetSuite SaaS SMB Market • Integrated SaaS CRM and back office
• Good SFA functionality through order
RightNow SaaS Mid Market • Strong in Customer Support
• Industry leader in SaaS Self Service
SageCRM On Premise/SaaS SMB Market • Both deployment options with comparable
   footprint to MS CRM
• Large SMB market share SaaS Small to Enterprise • SFA functionality is strong
• Catalog of third party solutions is large
Siebel On Demand SaaS SMB Market • Strong Sales and Customer Support
• Oracle technology stack and development
Report Download : Microsoft CRM
Report Download : Oracle CRM On Demand
Report Download : Netsuite Report Download :
Site Map